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TI-API: TI-API v2: ERR-TICOM-ORDER-API-0009

Part Number: TI-API

Hi,

I created a checkoutProfile today and used it to create a order via store order API.But I got an err as below.I have set the currency to CNY,So I do not think it has a limit on non-USD currency.can anyone help me?

The API response:

"errorCode": "ERR-TICOM-ORDER-API-0009", "type": "Validation", "section": "Generic", "field": null, "reason": "Your bank transfer order does not meet minimum order value requirements for your country", "message": "Resubmit the request with different payment options. For additional information refer to ">api-portal.ti.com/order-api-payment",

Request info:
{
  "order": {
    "checkoutProfileId": "my profile id",
    "customerPurchaseOrderNumber": "",
    "endCustomerCompanyName": "",
    "expediteShipping": false,
    "customerOrderComments": [
      {
        "message": ""
      }
    ],
    "lineItems": [
      {
        "customerLineItemNumber": 1,
        "tiPartNumber": "UCC27517DBVR",
        "customerPartNumber": "",
        "customReelIndicator": false,
        "quantity": 4000,
        "customerItemComments": [
          {
            "message": ""
          }
        ]
      }
    ]
  }
}
 

  • Hi Jeff,

    You're correct that there should not be a minimum order requirement for CNY bank transfer orders. I'm checking on the why you're receiving that error and will get back to you today.

    Regards,

    Paul

  • Hi Jeff,

    There was a configuration that needed to be updated on our side to enable bank transfer for your account. This has been completed, and you should no longer receive the error.

    Please try it again and let us know how it goes.

    Thanks,

    Paul

  • Hi, Paul

    very thanks for your help. it is OK now.

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