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TI-API: TI-API v2: ERR-TICOM-ORDER-API-0009

Jeff Li
Prodigy 20 points
Part Number: TI-API

Hi,

I created a checkoutProfile today and used it to create a order via store order API.But I got an err as below.I have set the currency to CNY,So I do not think it has a limit on non-USD currency.can anyone help me?

The API response:

 "errorCode": "ERR-TICOM-ORDER-API-0009",
      "type": "Validation",
      "section": "Generic",
      "field": null,
      "reason": "Your bank transfer order does not meet minimum order value requirements for your country",
      "message": "Resubmit the request with different payment options. For additional information refer to ">api-portal.ti.com/order-api-payment",

Request info:
{
  "order": {
    "checkoutProfileId": "my profile id",
    "customerPurchaseOrderNumber": "",
    "endCustomerCompanyName": "",
    "expediteShipping": false,
    "customerOrderComments": [
      {
        "message": ""
      }
    ],
    "lineItems": [
      {
        "customerLineItemNumber": 1,
        "tiPartNumber": "UCC27517DBVR",
        "customerPartNumber": "",
        "customReelIndicator": false,
        "quantity": 4000,
        "customerItemComments": [
          {
            "message": ""
          }
        ]
      }
    ]
  }
}
 

  • 0
    TI__Genius 10401 points

    Hi Jeff,

    You're correct that there should not be a minimum order requirement for CNY bank transfer orders. I'm checking on the why you're receiving that error and will get back to you today.

    Regards,

    Paul

  • 0
    TI__Genius 10401 points

    Hi Jeff,

    There was a configuration that needed to be updated on our side to enable bank transfer for your account. This has been completed, and you should no longer receive the error.

    Please try it again and let us know how it goes.

    Thanks,

    Paul

  • 0 in reply to Paul King
    Prodigy 20 points

    Hi, Paul

    very thanks for your help. it is OK now.

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