TI-API: ERR-TICOM-ORDER-API-0009

Hi, My customer is progressing on API and they receive the error respond below. We checked with Apruve and Apruve confirmed we have correct Apruve ID#.

Can you please check on your end? If you need e-mail, please reach out to me. Thank you.

{

  "Errors": [

    {

      "ErrorCode": "ERR-TICOM-ORDER-API-0009",

      "Section": "Generic",

      "Field": null,

      "Type": "Validation",

      "Reason": "Invalid Apruve payment Id",

      "Message": "Check your Apruve Account information in checkout profile and resubmit your request. For additional information refer to https://api-portal.ti.com/order-api-payment",

      "Data": null

    }

  ]

}