What do the v2 quote API error codes mean?
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Scenario | Error details | Remediation steps |
Missing endCustomerCompanyName or endCustomerNumber | { "errors": [ { "errorCode": "ERR-BKG-QUOTE-API-0001", "type": "ERROR", "reason": "Missing endCustomerCompanyName or endCustomerNumber", "message": "endCustomerCompanyName or endCustomerNumber cannot be null or empty. Enter either a valid endCustomerCompanyName or endCustomerNumber and resubmit request." } ] } |
endCustomerCompanyName or endCustomerNumber is missing and cannot be null or empty. Enter a valid endCustomerCompanyName or endCustomerNumber and resubmit the request. If further assistance is needed, contact TI API Support api-portal.ti.com/support |
Missing quantity | { "errors": [ { "errorCode": "ERR-BKG-QUOTE-API-0002", "type": "ERROR", "reason": "Missing quantity", "message": "quantity cannot be null or empty. Enter a valid quantity number for each line item and resubmit request." } ] } |
quantity is missing and cannot be null or empty. Enter a valid quantity number for each line item and resubmit the request. If further assistance is needed, contact TI API Support api-portal.ti.com/support |
Missing tiSoldToAccountNumber | { "errors": [ { "errorCode": "ERR-BKG-QUOTE-API-0003", "type": "ERROR", "reason": "Missing tiSoldToAccountNumber", "message": "tiSoldToAccountNumber cannot be null or empty. Contact TI API Support https://api-portal.ti.com/support for assistance." } ] } |
tiSoldToAccountNumber is missing and cannot be null or empty. Contact TI API Support api-portal.ti.com/support for assistance. |
Invalid customerQuoteNumber | { "errors": [ { "errorCode": "ERR-BKG-QUOTE-API-0004", "type": "ERROR", "reason": "Invalid customerQuoteNumber", "message": " Line Item {n}: customerQuoteNumber cannot exceed 35 characters in length. Enter a valid customerQuoteNumber up to 35 characters and resubmit request." } ] } |
The customerQuoteNumber exceeds the maximum length of 35 characters. Enter a valid customerQuoteNumber that does not exceed 35 characters and resubmit the request. If further assistance is needed, contact TI API Support api-portal.ti.com/support |
Invalid quoteReason | { "errors": [ { "errorCode": "ERR-BKG-QUOTE-API-0005", "type": "ERROR", "reason": "Invalid quoteReason", "message": "quoteReason is not valid. Enter a valid 2-character for quoteReason and resubmit request. See https://e2e.ti.com/f/1/t/1213304 for more details." } ] } |
quoteReason is not valid. Enter a valid 2-character for quoteReason and resubmit the request. If further assistance is needed, contact TI API Support api-portal.ti.com/support |
Missing or invalid tiSoldToAccountNumber or soldToAccountNumber | { "errors": [ { "errorCode": "ERR-BKG-QUOTE-API-0006", "type": "ERROR", "reason": "Missing or invalid tiSoldToAccountNumber or soldToAccountNumber", "message": "Line Item {n}: tiSoldToAccountNumber or soldToAccountNumber cannot be null or empty or is not valid. Enter a valid tiSoldToAccountNumber (up to 10 characters) or soldToAccountNumber (up to 20 characters) and resubmit request." } ] } |
tiSoldToAccountNumber or soldToAccountNumber is either missing and cannot be null or empty or is not valid. Enter a valid tiSoldToAccountNumber (between 1-10 characters) or soldToAccountNumber (between 1-20 characters) and resubmit the request. If further assistance is needed, contact TI API Support api-portal.ti.com/support |
Invalid contactName | { "errors": [ { "errorCode": "ERR-BKG-QUOTE-API-0007", "type": "ERROR", "reason": "Invalid contactName", "message": "Line Item {n}: contactName is not valid. Enter a valid contactName up to 40 characters and resubmit request." } ] } |
contactName exceeds the maximum length of 40 characters. Enter a valid contactName that does not exceed 40 characters and resubmit the request. If further assistance is needed, contact TI API Support api-portal.ti.com/support |
Invalid contactEmailAddress | { "errors": [ { "errorCode": "ERR-BKG-QUOTE-API-0008", "type": "ERROR", "reason": "Invalid contactEmailAddress", "message": "Line Item {n}: contactEmailAddress cannot exceed 75 characters in length. Enter a valid contactEmailAddress up to 75 characters and resubmit request." } ] } |
contactEmailAddress exceeds the maximum length of 75 characters. Enter a valid contactEmailAddress that does not exceed 75 characters and resubmit the request. If further assistance is needed, contact TI API Support api-portal.ti.com/support |
Invalid contactPhoneNumber | { "errors": [ { "errorCode": "ERR-BKG-QUOTE-API-0009", "type": "ERROR", "reason": "Invalid contactPhoneNumber", "message": "Line Item {n}: contactPhoneNumber cannot exceed 30 characters in length. Enter a valid contactPhoneNumber up to 30 characters and resubmit request." } ] } |
contactPhoneNumber exceeds the maximum length of 30 characters. Enter a valid contactPhoneNumber that does not exceed 30 characters and resubmit the request. If further assistance is needed, contact TI API Support api-portal.ti.com/support |
Missing or invalid endCustomerCompanyName and endCustomerNumber | { "errors": [ { "errorCode": "ERR-BKG-QUOTE-API-0010", "type": "ERROR", "reason": "Missing or invalid endCustomerCompanyName and endCustomerNumber", "message": "Line Item {n}: endCustomerCompanyName or endCustomerNumber cannot be null or empty or is not valid. Enter a valid endCustomerCompanyName (up to 52 characters) or endCustomerNumber (up to 10 characters) and resubmit request." } ] } |
Provide a valid endCustomerCompanyName (1-52 characters) or endCustomerNumber (1-10 characters) and resubmit the request. If further assistance is needed, contact TI API Support api-portal.ti.com/support |
Invalid customerLineItemNumber | { "errors": [ { "errorCode": "ERR-BKG-QUOTE-API-0011", "type": "ERROR", "reason": "Invalid customerLineItemNumber", "message": "Line Item {n}: customerLineItemNumber cannot exceed 10 characters in length. Enter a valid customerLineItemNumber up to 10 characters and resubmit request." } ] } |
customerLineItemNumber exceeds the maximum length of 10 characters. Enter a valid customerLineItemNumber that does not exceed 10 characters and resubmit the request. If further assistance is needed, contact TI API Support api-portal.ti.com/support |
Invalid competitorCurrencyCode | { "errors": [ { "errorCode": "ERR-BKG-QUOTE-API-0012", "type": "ERROR", "reason": "Invalid competitorCurrencyCode", "message": "Line Item {n}: competitorCurrencyCode cannot exceed 5 characters in length. Enter a valid competitorCurrencyCode up to 5 characters and resubmit request." } ] } |
competitorCurrencyCode exceeds the maximum length of 5 characters. Enter a valid competitorCurrencyCode that does not exceed 5 characters and resubmit the request. If further assistance is needed, contact TI API Support api-portal.ti.com/support |
Invalid competitorUnitPrice | { "errors": [ { "errorCode": "ERR-BKG-QUOTE-API-0013", "type": "ERROR", "reason": "Invalid competitorUnitPrice", "message": "Line Item {n}: competitorUnitPrice cannot exceed 19 characters in length. Enter a valid competitorUnitPrice up to 19 characters and resubmit request." } ] } |
competitorUnitPrice exceeds the maximum length of 19 characters. Enter a valid competitorUnitPrice that does not exceed 19 characters and resubmit the request. If further assistance is needed, contact TI API Support api-portal.ti.com/support |
Invalid competitorPartNumber | { "errors": [ { "errorCode": "ERR-BKG-QUOTE-API-0014", "type": "ERROR", "reason": "Invalid competitorPartNumber", "message": "Line Item {n}: competitorPartNumber cannot exceed 40 characters in length. Enter a valid competitorPartNumber up to 40 characters and resubmit request." } ] } |
competitorPartNumber exceeds the maximum length of 40 characters. Enter a valid competitorPartNumber that does not exceed 40 characters and resubmit the request. If further assistance is needed, contact TI API Support api-portal.ti.com/support |
Invalid competitorName | { "errors": [ { "errorCode": "ERR-BKG-QUOTE-API-0015", "type": "ERROR", "reason": "Invalid competitorName", "message": "Line Item {n}: competitorName cannot exceed 40 characters in length. Enter a valid competitorName up to 40 characters and resubmit request." } ] } |
competitorName exceeds the maximum length of 40 characters. Enter a valid competitorName that does not exceed 40 characters and resubmit the request. If further assistance is needed, contact TI API Support api-portal.ti.com/support |
Invalid requestedUnitPrice | { "errors": [ { "errorCode": "ERR-BKG-QUOTE-API-0016", "type": "ERROR", "reason": "Invalid requestedUnitPrice", "message": "Line Item {n}: requestedUnitPrice cannot exceed 19 characters in length. Enter a valid requestedUnitPrice up to 19 characters and resubmit request." } ] } |
requestedUnitPrice exceeds the maximum length of 19 characters. Enter a valid requestedUnitPrice that does not exceed 19 characters and resubmit the request. If further assistance is needed, contact TI API Support api-portal.ti.com/support |
Invalid quantity | { "errors": [ { "errorCode": "ERR-BKG-QUOTE-API-0017", "type": "ERROR", "reason": "Invalid quantity", "message": "Line Item {n}: quantity cannot exceed 13 characters in length. Enter a valid quantity up to 13 characters and resubmit request." } ] } |
quantity exceeds the maximum length of 13 characters. Enter a valid quantity that does not exceed 13 characters and resubmit the request. If further assistance is needed, contact TI API Support api-portal.ti.com/support |
Invalid customerPartNumber | { "errors": [ { "errorCode": "ERR-BKG-QUOTE-API-0018", "type": "ERROR", "reason": "Invalid customerPartNumber", "message": "Line Item {n}: customerPartNumber cannot exceed 40 characters in length. Enter a valid customerPartNumber up to 40 characters and resubmit request." } ] } |
customerPartNumber exceeds the maximum length of 40 characters. Enter a valid customerPartNumber that does not exceed 40 characters and resubmit the request. If further assistance is needed, contact TI API Support api-portal.ti.com/support |
Invalid tiPartNumber | { "errors": [ { "errorCode": "ERR-BKG-QUOTE-API-0019", "type": "ERROR", "reason": "Invalid tiPartNumber", "message": "Line Item {n}: tiPartNumber cannot exceed 40 characters in length. Enter a valid tiPartNumber up to 40 characters and resubmit request." } ] } |
tiPartNumber exceeds the maximum length of 40 characters. Enter a valid tiPartNumber that does not exceed 40 characters and resubmit the request. If further assistance is needed, contact TI API Support api-portal.ti.com/support |
Invalid requestedUnitPriceCurrencyCode | { "errors": [ { "errorCode": "ERR-BKG-QUOTE-API-0027", "type": "ERROR", " reason ": "Invalid requestedUnitPriceCurrencyCode", "message": " requestedUnitPriceCurrencyCodecannot exceed 5 characters in length. Enter a valid requestedUnitPriceCurrencyCode up to 5 characters and resubmit request." } ] } |
requestedUnitPriceCurrencyCode exceeds the maximum length of 5 characters. Enter a valid requestedUnitPriceCurrencyCode that does not exceed 5 characters and resubmit the request. If further assistance is needed, contact TI API Support api-portal.ti.com/support |
System error occurred | { "errors": [ { "errorCode": "ERR-BKG-QUOTE-API-0500", "type": "ERROR", "reason": "System error occurred", "message": "System error has occurred. Contact TI API Support https://api-portal.ti.com/support " } ] } |
System error has occurred. Contact TI API Support api-portal.ti.com/support with any details such as the error message, the error code, the API endpoint, and any other errors encountered. |
Invalid competitorUnitPrice format | { "errors": [ { "errorCode": "ERR-BKG-QUOTE-API-0028", "type": "ERROR", "reason": "Invalid format for competitorUnitPrice", "message": "Line Item {n}: competitorUnitPrice format should include a decimal point (.) as a separator and should not exceed five decimal places. } ] } |
Enter a valid competitorUnitPrice to include a decimal point and not exceed five decimal places. Resubmit the request. If further assistance is needed, contact TI API Support api-portal.ti.com/support |
Invalid requestedUnitPrice format | { "errors": [ { "errorCode": "ERR-BKG-QUOTE-API-0029", "type": "ERROR", "reason": "Invalid format for requestedUnitPrice", "message": "Line Item {n}: requestedUnitPrice format should include a decimal point (.) as a separator and should not exceed five decimal places. } ] } |
Enter a valid requestedUnitPrice to include a decimal point and not exceed five decimal places. Resubmit the request. If further assistance is needed, contact TI API Support api-portal.ti.com/support |
Invalid endCustomerNumber format | { "errors": [ { "errorCode": "ERR-BKG-QUOTE-API-0030", "type": "ERROR", "reason": "Invalid format for endCustomerNumber ", "message": "Line Item {n}: endCustomerNumber must be numeric and not exceed 10 digit. Enter a valid endCustomerNumber and resubmit request." } ] } |
Enter a valid endCustomerNumber to be numeric and not exceed 10 digits. If further assistance is needed, contact TI API Support api-portal.ti.com/support |
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View v2 Backlog quote API error codes and meanings (part 2 of 2)
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