TI-API: Backlog-Order Errorcode TI-SOC-50000

Mark Kinast

Part Number: TI-API

Hi,

I´m trying to use the backlog-order-API and my first try returned following error

<code>TI-SOC-50000</code>
<type>ERROR</type>

<message>System error occurred. Execution ID: execution-616312c3-9434-46ef-8972-1b9f859f83da-2024.02.26 . Contact TI API Support api-portal.ti.com/support with the execution ID.</message>

</messages>

Could you please tell me what the problem is?
Is the problem the character "/" at partnumber?

Michael

5 months ago

+1 Faye Rainey 5 months ago

TI__Genius 14856 points

Hi Mark,

The "/" is fine. You need to insert the brackets "[]" around the "schedules" section. See example below.

Please re-try and let me know if this works, then, I'll close this thread.

Regards,

Faye

0 Mark Kinast 5 months ago in reply to Faye Rainey

Prodigy 10 points

Hi,

thank´s a lot - this was the problem.
May I ask about the next problem ;-) here or should I open a new issue?

errorcode --> ERR-BKG-ORDER-API-0071
reason --> Invalid shipToAccountNumber

I transmitted the shipToAccountNumber I got (beginning with 1 and ending with 9)
Is that a wrong number? (format string)

br
Michael

0 Faye Rainey 4 months ago in reply to Mark Kinast

TI__Genius 14856 points

HI Mark,

I believe you have a space between your shipToNumber and the ")". Can you check that please?

Regards,

Faye

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TI-API: Backlog-Order Errorcode TI-SOC-50000