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TI-API: Financial document retrieve API: no documentPDF

Part Number: TI-API

Tool/software:

Hello,

I requested the financial documents of an order.
I got an answer but the documentPDF was missing.

Is the pdf only available for a specified amount of time? If so, how long is it available?

Each document has a status: "cleared" or "open". Is the pdf only available if the status is on open?

Thank you for your help!

Regards,
Linus

  • Linus,

    Customers who use checkout profile, have been moved to a new test environment, which allows us to keep your test data indefinitely (no deletion, like our old test environment).   In this environment, for TESTING of Financial invoice and ASN, we are not returning your .pdf, due to the potential size of the data - we are returning a MOCK response.   In production you will receive the .pdf. 

    Regards,

    Faye

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