Tool/software:
We are calling /v2/store/products and the users are stating that they have started to recieve more more errors related tot "A connection that was expected to be kept alive was closed by the server." and An existing connection was forcibly closed by the remote host. According to the vendor, our current configuration is set to keep the connection alive, which is the recommendation for fixing this error.
Can you please verify or let us know if you are facing this issue in recent weeks?
Let me know if you need any further examples as I have included a few below that failed:
|
StageName |
Process |
Result |
Resource Start |
GMT+8 |
|
Run API |
TI E-Store Data Extraction |
ERROR: System Exception : Exception: The underlying connection was closed: A connection that was expected to be kept alive was closed by the server. |
11/14/2024 14:49 |
11/14/2024 14:49 |
|
Run API |
TI E-Store Data Extraction |
11/14/2024 14:54 |
11/14/2024 14:54 |
|
|
Run API |
TI E-Store Data Extraction |
11/14/2024 15:00 |
11/14/2024 15:00 |
|
|
Run API |
TI E-Store Data Extraction |
11/14/2024 15:06 |
11/14/2024 15:06 |
|
|
Run API |
TI E-Store Data Extraction |
11/14/2024 15:12 |
11/14/2024 15:12 |
Best regards,
