This thread has been locked.

If you have a related question, please click the "Ask a related question" button in the top right corner. The newly created question will be automatically linked to this question.

[HDMI] Question with TMDS signal

Hello,

I have a question with HDMI Interface, especially with TMDS signal as I mentioned in the title.

Customer notice that our product has a failure with monitor pattern noise.

We analyzed the product and found that our main board's HDMI connector wasn't suit well, It means that HDMI connector one pin for TMDS1+ was open.

From the Desktop, the product which was issued work well. There isn't any noise from the pattern.

From the customer system, the product happened with the problem.

I have questions with these symptom.

1. TMDS 1+ Channel is open, but the monitor is working well with the desktop. Is there any recovery action from the graphic card to the problem signal? Why the monitor work well from desktop?

2. There is a difference with two test methods. What makes the result different? Absolutely, the graphic card makes the difference?

Thanks