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DP83TC811S-Q1: Abnormal communication

Part Number: DP83TC811S-Q1

Hi

During the interactive use of our Tbox products by customers, the 100m base T1 interface was abnormally interrupted, resulting in the failure of normal communication,

The hardware platform is AG35 (Qualcomm mdm9628) + DP83TC811S-Q1,

The probability of the problem is relatively low. When the device is restarted, the communication can be normal,

Do you have any suggestions on this issue?

thanks!