Hi Sir,
may we know if there is a problem whit this schematic?
becasue customer MBX test failure is too high, mainly due to USB port failure, for more than 70% of the failure rate.
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Hi Sir,
may we know if there is a problem whit this schematic?
becasue customer MBX test failure is too high, mainly due to USB port failure, for more than 70% of the failure rate.
Pls remove AC cap on all SSRX or change form 0.1uf to 330nf.
Regards,
Brian
Hi Brian,
got it, thanks for your reply and help, we will remove the schematic, because the customer schematic can not be public.
Hi Brian,
We are the manufacturer.
We’ve followed your instruction and completed the cross-test. Unfortunately, the result is the same. Failed.
Is it possible to send the defective chip to you for the further analysis?
Looking forward to having news from you soon.
Cheers,
Rain
Please see https://www.ti.com/support-quality/additional-information/customer-returns.html for FA process.
Regards,
JMMN