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DP83867IR: Gigabit Network Rate issue

Part Number: DP83867IR

The DP83867 chip and the PC can successfully implement self-negotiation at 1000 Mbps, but the master cannot communicate over the PHY chip, and the customer has the following test:

1. The master sends fixed-length data to the PHY chip through the MAC interface and the computer can not hear any network packets.

2. When the computer sends a fixed length of data, the master still cannot receive valid data.

3. When the computer network card is manually configured at a rate of 10/100Mbps, the network communication is normal.

4. Observe the GTX_CLK signal of the DP83867 chip with an oscilloscope with a significant -1.24-V DC bias. When the PHY chip is not connected, the controller outputs a DC bias of -0.42V for the GTX_CLK signal.

Attachment 1 : design schematic for the DP83867 chip, with interfaces directly connected to the master MAC.

Attachment 2 : a waveform of the GTX_CLK signal read using an oscilloscope, and the DP83867 chip triple-supply power supply signal.

附件1:DP83867IRPAP原理图.pdf

Attachment 1

附件2:示波器波形.docx

Attachment 2

The customer would like to know how to achieve Gigabit Network Rate.

Thanks!

Best Regards,

Cherry Zhou