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DS90UB953-Q1: Resolution initialization issue

Part Number: DS90UB953-Q1

Customer is using 953/954.

They are trying to bring up the VG5761 with 953/954.

They have double confirmed that the sensor is initialised properly, streaming and showing the resolution as being 1943x1203 RAW10. But when they check the 954 deserialiser side, they see 0x73,0x74 registers reporting 0x96E and 0x75,0x76 reporting 0x97E, which appears to suggest a resolution of 1944x2414.

As such, they are having issues in getting the frame into the SOC. Do you have advise for this type of issue? Is this 954 resolution an issue compared to what sensor is configured to?