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DP83867IR: MII loopback test failed

Part Number: DP83867IR
Other Parts Discussed in Thread: DP83867IS

Hi Experts:

My customer reported an issue with DP83867: It seems as if the PHY device cannot correctly receive the MAC data through RGMII interface.

They have done following test:

1. The link partner ping the questioned equipment, failed;

2. The questioned equipment can receive the data from link partner;

3. The questioned equipment cannot send data to link partner;

4. MII loopback test failed;

5. A-B-A test shows the issue follows the questioned device. (The questioned equipment resumes normal work once the questioned PHY device is replaced by a new one, and the good equipment cannot work anymore if the questioned device is soldered on it).

Should customer do further test before send the device for FA?

Thank you!

John