TPS65994AD: TPS65994AD win11 Driver

Chris Peng

Prodigy 560 points

Part Number: TPS65994AD

Hi team,
My customer find the TPS65994AD met problem in WHQL test in Win11. They tested WHQL Okay in Win10 system.
The error prompt as following:

Pls help to answer as soon as possible, thanks a lot~

over 3 years ago

0 Prem Vadapalli over 3 years ago

TI__Intellectual 1005 points

Thankyou for the query. We will check this and get back.

0 Prem Vadapalli over 3 years ago in reply to Prem Vadapalli

TI__Intellectual 1005 points

Can you check if the customer is using the 21h2_WIN11_...... UCM driver from the SecureSW folder?

0 Chris Peng over 3 years ago in reply to Prem Vadapalli

TI__Prodigy 560 points

Thanks for your reply, i have sent to customer to check the information, could you please tell me what is the correct configuration process？

0 Prem Vadapalli over 3 years ago in reply to Chris Peng

TI__Intellectual 1005 points

Hi Chris, I presume the customer is using and older version of the UCM drivers from the TI SecureSW folder which was verified with Win10. The Win11 ready release was put on the Secure SW folder in Oct 21. We need to make sure first that the customer is using this latest UCM Driver. This is independent of the GUI and the FW configuration process.

0 Chris Peng over 3 years ago in reply to Prem Vadapalli

TI__Prodigy 560 points

Hi Vadapalli, How can they check the version of the UCM drivers from the TI SecureSW folder. Where can i found the new UCM drivers for Win11, Could you please send me a sharing folder directly? Thanks a lot!

0 Prem Vadapalli over 3 years ago in reply to Chris Peng

TI__Intellectual 1005 points

As requested following up with you on direct email.

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TPS65994AD: TPS65994AD win11 Driver