Hi there,
I have an existing product that is using the TUSB4041I 4 port USB hub, port 1 connects to a Valens HDbT extender while port 2 connects to a RTL8153.
Under Windows 10 this all works as expected, with the Valens HDbT connection appearing as a USB Hub device.
Under windows 11 port 1 is reporting "Unknown USB Device (Device Descriptor Request Failed), Port 2 works as before.
I have been able to rewire the board to swap port 1 & 2, in this configuration both ports work correctly under Windows 11.
Are there any known issues with the TUSB4041I under Windows 11 specifically relating to port 1?
I have attached USB Tree Viewer reports below.
Any insight would be appreciated.
Regards
Erik
=========================== USB Port2 ===========================
Connection Status : 0x01 (Device is connected)
Port Chain : 1-1-2
Properties : 0x01
IsUserConnectable : yes
PortIsDebugCapable : no
PortHasMultiCompanions : no
PortConnectorIsTypeC : no
========================== USB Hub =========================
------------------- USB Hub Descriptor -----------------
bDescriptorLength : 0x09 (9 bytes)
bDescriptorType : 0x29 (Hub Descriptor)
bNumberOfPorts : 0x07 (7 Ports)
wHubCharacteristics : 0x0069
Power switching : Individual
Compound device : No
Over-current protection : Individual
TT Think Time : At most 32 FS bit times
Port Indicators : Not supported
bPowerOnToPowerGood : 0x01 (2 ms)
bHubControlCurrent : 0x00 (0 mA)
DeviceRemovable : 0x00
Bit 0 : 0 (reserved, any value)
Bit 1 : 0 (Device at Port 1 is removable)
Bit 2 : 0 (Device at Port 2 is removable)
Bit 3 : 0 (Device at Port 3 is removable)
Bit 4 : 0 (Device at Port 4 is removable)
Bit 5 : 0 (Device at Port 5 is removable)
Bit 6 : 0 (Device at Port 6 is removable)
Bit 7 : 0 (Device at Port 7 is removable)
PowerControlMask : 0xFF
Data (HexDump) : 09 29 07 69 00 01 00 00 FF .).i.....
HubIsBusPowered : 0x00 (Self Powered)
-------------- Extended USB Hub Descriptor -------------
HubType : USB 2.0 Hub
HighestPortNumber : 7
------------------- USB Hub Descriptor -----------------
bDescriptorLength : 0x09 (9 bytes)
bDescriptorType : 0x29 (Hub Descriptor)
bNumberOfPorts : 0x07 (7 Ports)
wHubCharacteristics : 0x0069
Power switching : Individual
Compound device : No
Over-current protection : Individual
TT Think Time : At most 32 FS bit times
Port Indicators : Not supported
bPowerOnToPowerGood : 0x01 (2 ms)
bHubControlCurrent : 0x00 (0 mA)
DeviceRemovable : 0x00
Bit 0 : 0 (reserved, any value)
Bit 1 : 0 (Device at Port 1 is removable)
Bit 2 : 0 (Device at Port 2 is removable)
Bit 3 : 0 (Device at Port 3 is removable)
Bit 4 : 0 (Device at Port 4 is removable)
Bit 5 : 0 (Device at Port 5 is removable)
Bit 6 : 0 (Device at Port 6 is removable)
Bit 7 : 0 (Device at Port 7 is removable)
PowerControlMask : 0xFF
Data (HexDump) : 09 29 07 69 00 01 00 00 FF .).i.....
----------------- USB Hub Capabilities ----------------
HighSpeedCapable : Yes
HighSpeed : Yes
MultiTtCapable : No
HubIsMultiTt : No
ArmedWakeOnConnect : No
IsBusPowered : No
IsRoot : No
Data (HexDump) : 03 00 00 00 ....
+++++++++++++++++ Device Information ++++++++++++++++++
Device Description : Generic USB Hub
Device Path : \\?\usb#vid_0000&pid_0000#msft20b3fd33ea0404#{f18a0e88-c30c-11d0-8815-00a0c906bed8}
Device ID : USB\VID_0000&PID_0000\MSFT20B3FD33EA0404
Hardware IDs : USB\VID_0000&PID_0000&REV_0000 USB\VID_0000&PID_0000
Driver KeyName : {36fc9e60-c465-11cf-8056-444553540000}\0024 (GUID_DEVCLASS_USB)
Driver : \SystemRoot\System32\drivers\UsbHub3.sys (Version: 10.0.22000.65 Date: 2022-02-23)
Driver Inf : C:\WINDOWS\inf\usbhub3.inf
Legacy BusType : PNPBus
Class : USB
Class GUID : {36fc9e60-c465-11cf-8056-444553540000} (GUID_DEVCLASS_USB)
Interface GUID : {f18a0e88-c30c-11d0-8815-00a0c906bed8} (GUID_DEVINTERFACE_USB_HUB)
Service : USBHUB3
Enumerator : USB
Location Info : Port_#0002.Hub_#0002
Location IDs : PCIROOT(0)#PCI(1400)#USBROOT(0)#USB(1)#USB(2), ACPI(_SB_)#ACPI(PCI0)#ACPI(XHC_)#ACPI(RHUB)#ACPI(HS01)#USB(2)
Container ID : {31c4f097-ca02-5574-9d83-6cb054e5e2b5}
Manufacturer Info : (Standard USB HUBs)
Capabilities : 0x94 (Removable, UniqueID, SurpriseRemovalOK)
Status : 0x0180600A (DN_DRIVER_LOADED, DN_STARTED, DN_DISABLEABLE, DN_REMOVABLE, DN_NT_ENUMERATOR, DN_NT_DRIVER)
Problem Code : 0
Address : 2
Power State : D2 (supported: D0, D1, D2, D3, wake from D0, wake from D1, wake from D2)
+++++++++++++++++ Registry USB Flags +++++++++++++++++
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\UsbFlags\000000000000
osvc : REG_BINARY 00 00
NewInterfaceUsage : REG_DWORD 00000000 (0)
---------------- Connection Information ---------------
Connection Index : 0x02 (2)
Connection Status : 0x01 (DeviceConnected)
Current Config Value : 0x01
Device Address : 0x10 (16)
Is Hub : 0x01 (yes)
Number Of Open Pipes : 0x01 (1)
Device Bus Speed : 0x02 (High-Speed)
Pipe0ScheduleOffset : 0x00 (0)
Data (HexDump) : 02 00 00 00 12 01 00 02 09 00 01 40 00 00 00 00 ...........@....
00 00 01 02 03 01 01 02 01 10 00 01 00 00 00 01 ................
00 00 00 07 05 81 03 01 00 0C 00 00 00 00 ..............
--------------- Connection Information V2 -------------
Connection Index : 0x02 (2)
Length : 0x10 (16 bytes)
SupportedUsbProtocols : 0x03
Usb110 : 1 (yes)
Usb200 : 1 (yes)
Usb300 : 0 (no)
ReservedMBZ : 0x00
Flags : 0x00
DevIsOpAtSsOrHigher : 0 (Is not operating at SuperSpeed or higher)
DevIsSsCapOrHigher : 0 (Is not SuperSpeed capable or higher)
DevIsOpAtSsPlusOrHigher : 0 (Is not operating at SuperSpeedPlus or higher)
DevIsSsPlusCapOrHigher : 0 (Is not SuperSpeedPlus capable or higher)
ReservedMBZ : 0x00
Data (HexDump) : 02 00 00 00 10 00 00 00 03 00 00 00 00 00 00 00 ................
---------------------- Device Descriptor ----------------------
bLength : 0x12 (18 bytes)
bDescriptorType : 0x01 (Device Descriptor)
bcdUSB : 0x200 (USB Version 2.00)
bDeviceClass : 0x09 (Hub)
bDeviceSubClass : 0x00
bDeviceProtocol : 0x01 (Hi-speed hub with single TT)
bMaxPacketSize0 : 0x40 (64 bytes)
idVendor : 0x0000
idProduct : 0x0000
bcdDevice : 0x0000
iManufacturer : 0x01 (String Descriptor 1)
Language 0x0409 : "0"
iProduct : 0x02 (String Descriptor 2)
Language 0x0409 : "THUB"
iSerialNumber : 0x03 (String Descriptor 3)
Language 0x0409 : "b3fd33ea0404"
bNumConfigurations : 0x01 (1 Configuration)
Data (HexDump) : 12 01 00 02 09 00 01 40 00 00 00 00 00 00 01 02 .......@........
03 01 ..
------------------ Configuration Descriptor -------------------
bLength : 0x09 (9 bytes)
bDescriptorType : 0x02 (Configuration Descriptor)
wTotalLength : 0x0019 (25 bytes)
bNumInterfaces : 0x01 (1 Interface)
bConfigurationValue : 0x01 (Configuration 1)
iConfiguration : 0x00 (No String Descriptor)
bmAttributes : 0xE0
D7: Reserved, set 1 : 0x01
D6: Self Powered : 0x01 (yes)
D5: Remote Wakeup : 0x01 (yes)
D4..0: Reserved, set 0 : 0x00
MaxPower : 0x00 (0 mA)
Data (HexDump) : 09 02 19 00 01 01 00 E0 00 09 04 00 00 01 09 00 ................
00 00 07 05 81 03 01 00 0C .........
---------------- Interface Descriptor -----------------
bLength : 0x09 (9 bytes)
bDescriptorType : 0x04 (Interface Descriptor)
bInterfaceNumber : 0x00
bAlternateSetting : 0x00
bNumEndpoints : 0x01 (1 Endpoint)
bInterfaceClass : 0x09 (Hub)
bInterfaceSubClass : 0x00
bInterfaceProtocol : 0x00
iInterface : 0x00 (No String Descriptor)
Data (HexDump) : 09 04 00 00 01 09 00 00 00 .........
----------------- Endpoint Descriptor -----------------
bLength : 0x07 (7 bytes)
bDescriptorType : 0x05 (Endpoint Descriptor)
bEndpointAddress : 0x81 (Direction=IN EndpointID=1)
bmAttributes : 0x03 (TransferType=Interrupt)
wMaxPacketSize : 0x0001
Bits 15..13 : 0x00 (reserved, must be zero)
Bits 12..11 : 0x00 (0 additional transactions per microframe -> allows 1..1024 bytes per packet)
Bits 10..0 : 0x01 (1 byte per packet)
bInterval : 0x0C (12 ms)
Data (HexDump) : 07 05 81 03 01 00 0C .......
----------------- Device Qualifier Descriptor -----------------
Error : ERROR_GEN_FAILURE
-------------------- String Descriptors -------------------
------ String Descriptor 0 ------
bLength : 0x04 (4 bytes)
bDescriptorType : 0x03 (String Descriptor)
Language ID[0] : 0x0409 (English - United States)
Data (HexDump) : 04 03 09 04 ....
------ String Descriptor 1 ------
bLength : 0x04 (4 bytes)
bDescriptorType : 0x03 (String Descriptor)
Language 0x0409 : "0"
Data (HexDump) : 04 03 30 00 ..0.
------ String Descriptor 2 ------
bLength : 0x0A (10 bytes)
bDescriptorType : 0x03 (String Descriptor)
Language 0x0409 : "THUB"
Data (HexDump) : 0A 03 54 00 48 00 55 00 42 00 ..T.H.U.B.
------ String Descriptor 3 ------
bLength : 0x1A (26 bytes)
bDescriptorType : 0x03 (String Descriptor)
Language 0x0409 : "b3fd33ea0404"
Data (HexDump) : 1A 03 62 00 33 00 66 00 64 00 33 00 33 00 65 00 ..b.3.f.d.3.3.e.
61 00 30 00 34 00 30 00 34 00 a.0.4.0.4.
=========================== USB Port1 ===========================
Connection Status : 0x02 (Device failed enumeration)
Port Chain : 1-1-1
Properties : 0x01
IsUserConnectable : yes
PortIsDebugCapable : no
PortHasMultiCompanions : no
PortConnectorIsTypeC : no
======================== USB Device ========================
+++++++++++++++++ Device Information ++++++++++++++++++
Device Description : Unknown USB Device (Device Descriptor Request Failed)
Device Path : \\?\usb#vid_0000&pid_0002#6&22efa3dd&0&1#{a5dcbf10-6530-11d2-901f-00c04fb951ed}
Device ID : USB\VID_0000&PID_0002\6&22EFA3DD&0&1
Hardware IDs : USB\DEVICE_DESCRIPTOR_FAILURE
Driver KeyName : {36fc9e60-c465-11cf-8056-444553540000}\0026 (GUID_DEVCLASS_USB)
Driver Inf : C:\WINDOWS\inf\usb.inf
Legacy BusType : PNPBus
Class : USB
Class GUID : {36fc9e60-c465-11cf-8056-444553540000} (GUID_DEVCLASS_USB)
Interface GUID : {a5dcbf10-6530-11d2-901f-00c04fb951ed} (GUID_DEVINTERFACE_USB_DEVICE)
Enumerator : USB
Location Info : Port_#0001.Hub_#0002
Manufacturer Info : (Standard USB Host Controller)
Capabilities : 0x64 (Removable, SilentInstall, RawDeviceOK)
Status : 0x01806400 (DN_HAS_PROBLEM, DN_DISABLEABLE, DN_REMOVABLE, DN_NT_ENUMERATOR, DN_NT_DRIVER)
Problem Code : 43 (CM_PROB_FAILED_POST_START)
Address : 1
Power State : D3 (supported: D0, D2, D3, wake from D0, wake from D2)
+++++++++++++++++ Registry USB Flags +++++++++++++++++
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\UsbFlags\000000000000
osvc : REG_BINARY 00 00
NewInterfaceUsage : REG_DWORD 00000000 (0)
---------------- Connection Information ---------------
Connection Index : 0x01 (1)
Connection Status : 0x02 (DeviceFailedEnumeration)
Current Config Value : 0x00
Device Address : 0x00 (0)
Is Hub : 0x00 (no)
Number Of Open Pipes : 0x00 (0)
Device Bus Speed : 0x02 (High-Speed)
Data (HexDump) : 01 00 00 00 12 01 00 02 09 00 00 40 00 00 00 00 ...........@....
00 00 00 00 00 00 00 02 00 00 00 00 00 00 00 02 ................
00 00 00 ...
--------------- Connection Information V2 -------------
Connection Index : 0x01 (1)
Length : 0x10 (16 bytes)
SupportedUsbProtocols : 0x03
Usb110 : 1 (yes)
Usb200 : 1 (yes)
Usb300 : 0 (no)
ReservedMBZ : 0x00
Flags : 0x00
DevIsOpAtSsOrHigher : 0 (Is not operating at SuperSpeed or higher)
DevIsSsCapOrHigher : 0 (Is not SuperSpeed capable or higher)
DevIsOpAtSsPlusOrHigher : 0 (Is not operating at SuperSpeedPlus or higher)
DevIsSsPlusCapOrHigher : 0 (Is not SuperSpeedPlus capable or higher)
ReservedMBZ : 0x00
Data (HexDump) : 01 00 00 00 10 00 00 00 03 00 00 00 00 00 00 00 ................
---------------------- Device Descriptor ----------------------
bLength : 0x12 (18 bytes)
bDescriptorType : 0x01 (Device Descriptor)
bcdUSB : 0x200 (USB Version 2.00)
bDeviceClass : 0x09 (Hub)
bDeviceSubClass : 0x00
bDeviceProtocol : 0x00 (Hi-speed hub without TT)
bMaxPacketSize0 : 0x40 (64 bytes)
idVendor : 0x0000
idProduct : 0x0000
bcdDevice : 0x0000
iManufacturer : 0x00 (No String Descriptor)
iProduct : 0x00 (No String Descriptor)
iSerialNumber : 0x00 (No String Descriptor)
bNumConfigurations : 0x00 (0 Configurations)
Data (HexDump) : 12 01 00 02 09 00 00 40 00 00 00 00 00 00 00 00 .......@........
00 00 ..
-------------------- String Descriptors -------------------
String descriptors are not available (because the device has problem code CM_PROB_FAILED_POST_START)
