Hi Team,
As I previously asked the same question on the eye pattern change, the customer still has the same issue after trying what you had suggested in the last thread.
As you replied in the previous thread, the customer changed the EQ resistance after turning off the device after measuring the eye pattern but still has the same issue of no change in eye pattern. The customer also checked ENA_HS pin's output value and it is 3.3V when normal USB play mode AND 0V when USB test mode.
Could the location of the conditioner affect the outcome? It is located between the CPU and charger.
Could there be any other reasons why there is no change in the eye pattern after EQ resistance change?