TCA4307: TCA4307DGKR：Qualification summary

Is there something specific you are trying to find? The term qualification summary seems quite general/vague. Do you have an example of what you are looking for? If so, I can try to contact a quality engineer to see if we have it.

-Bobby

Thank you for your reply. You are right. Please show me the following contents（drawing a yellow line）.

Best regards

I reached out to the quality team to see if they can provide the same report. 

TCA4307DGKR quality report incomplete.pdf

I was able to locate some of what you were asking in page 3 of this report. 

I'll get back to you I hear back from quality. (I suspect they may take 24 hrs to reply to me).

-Bobby

Quality got back to me. It seems like they were only able to provide the same report that I provided in the prior e2e post. He suggested that I create an internal help ticket to fix the qualification summary tool since it's supposed to extract the data from internal sharepoints. It seems like the tool isn't recognizing the TCA4307DRG as a choice in the tool. 

I'll try to submit a ticket to see if we can get this resolved.

-Bobby

Hi Bobby.

Thank you for your sincere support.Other devices can be searched without problems, so it seems that an error occurred by chance.

My customer is asking for the above information, so it would be very helpful if you could solve it.

Thank you.

I created an internal ticket to see if we can get this resolved. I'm not sure how long this may take since this is the first time I've done this type of ticket before. I suspect this may take 48 hours to get a response. 

I'll get back to you when I hear back.

-Bobby

Riki,

Just an update - Bobby had to go out of office on short notice and is likely out until the first week of the new year (basically after the holiday), so we might not be able to get back to you until then.

Apologies for the delay.

Best,

Danny

Danny

Noted with appreciation. No problem. 

Wish you a happy new year.

Thank you.

Riki

Hi Riki,

I finally got a response from the help ticket we submitted. I believe it's been assigned to someone who is now looking into it. I will let you know when they get back to me. 

-Bobby

Riki,

I'm still communicating with the team. They are asking if you can provide the customer's email address, can you share that to me through email at duynguyen@ti.com

-Bobby

Dear Bobby,

Thank you for your sincere support.

The customer is Hitachi. Why do you need an address?

Sincerly,

Riki

Dear Bobby

Just a moment ago, our quality group informed me that the "Qualification summary" document was available.

Thank you very much for taking the time to respond.

Sincerely,

Riki