Other Parts Discussed in Thread: DP83869
A customer reported problems with our copper to fiber media converter. It links reliably with devices that have next page support enabled but not with devices with this support disabled:
We have a dell 3660 PC with same issue with intel nic. Also we have a Panasonic tough book with dual nics (one intel nic, one broadcom). It appears all the issues are with Intel network driver. (Dell 3660, Getac S410G2, Getac S410G3, Getac G4100G4). On the Toughbook,
when using the intel NIC, it doen't work, move the cable to the Broadcom nic on the same laptop, works fine. Tried few other dongles and dell docking stations, all using Realtek USB driver or AXIS and those work 100% so far. One thing we've just come across, if we reboot the system with the OM1G plugged in, we get E-link; unplug the copper/etc and plug
it back into OM1G.. E-Link. If we power cycle the OM1G, and plug it in, no E-Link. Need to reboot laptop. Running latest intel drivers.
If laptop is powered up already and it's plugged into the OMG1G, it won't get link until you reboot the device. If you
unplug the ethernet cable and back in, the e-link will come right back up. But if the OM1G is powered off, then the laptop
needs to be rebooted.
Here is register dump when unit is connected to laptop that fails to link:
As can be seen, bit 3 in register 6 (ANERR) is zero. We suspect this is the cause of auto-negotiation problems.
Here is configuration and status output.
Is there a way to work around this issue?
A similar issue was reported here:
support.xilinx.com/.../ti-dp83867-autonegotiation-problem
Regards,
Dave
