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TUSB8020B: No clock oscillations once power is applied. Any troubleshooting help?

Part Number: TUSB8020B

Hello. I'm having some trouble with the function of a TUSB8020B hub on a recent prototype I've built.

The prototype uses pretty standard connections to the TUSB8020B part. However, once powered up, I am getting no oscillations on the XI and XO pins. My scope just shows ~1V DC.

The crystal I used is this one: https://www.mouser.com/ProductDetail/Epson-Timing/TSX-3225-24.0000MF10Z-C3?qs=%252B0hcjpVv37oZVDXPOXcwlw%3D%3D

Is there any advice on things to check or try to try to get it functioning? I have triple checked 3.3V and 1.1V power supplies and everything seems to be in order.

Thanks,

Brian