Hello,
We have received some parts from the gray market, and we have a doubt if these parts are genuine parts.
The left one comes from previous order by authorised dealer.
Can you help us?
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Hello,
We have received some parts from the gray market, and we have a doubt if these parts are genuine parts.
The left one comes from previous order by authorised dealer.
Can you help us?
Hi Jean-Marc,
The new device shows up in our internal tracing system. A lot of our devices have went through part marking change about a year ago- and the one on the right shows the new marking style.
So at this time I don't have reason to believe it is a counterfeit - however if you see any other issues please don't hesitate to reach out!
Best,
Parker Dodson