Hello
My company has developed a diabetes meter which can communicate with PC through TUSB3410 Chip.
And they works fine except one condtion.
If user's labtop has a bluetooth function that creates Bluetooth VCP(Virtual Com Port), then the conflict occurs to TUSB3410 VCP connection.
What I can guess through above is that other allocated VCP resources might interupt the TUSB VCP connection.
<Summary of the problem>
Mainly, it was about a communication error between our management program, called PC care, and meter product which saves measurement values through TUSB3410 after BlueSoleli driver installation.
<User environment>
1. OS: Windows XP Eng / Windows XP Kor
2. TUSB3410 driver ver.: 6.5.9017.0 (which is the latest)
3. BlueSoleli ver.: 2.6.0.1
<Details of problem>
1. When only TUSB3410 driver is installed, PC care, the management program successfully communicates with the meter product, which means the program downloads data from the product through TUSB3410.
2. But after BlueSoleli driver installation, the program failed to communicate with the product.
<Question>
1. Is there a possibility of driver conflict between TUSB3410 and BlueSoleli driver?
(Please refer to capture_01.jpg which shows the port allocation after BlueSoleli driver is installed.)
(Also the driver version that I mentioned above.)
2. Can we get a technical support that how to control the TUSB3410 VCP(Virtual COM Port) resource under other VCP driver installation?
I'll be really appreciated with your help.
Thank you
Charles Shin
