Hi Kailyn:

    First please remove R363 on SMBUS/SS_suspend and try again.

   2: how do you get Vbus for downstream port?

    :  

    3: Can you send full schematic for review?

Regards

Brian

Hi Brian,

Thank you very much for your reply.

As the customer's feedback, the TUSB8041 couldn't be recognized too even though it didn't connect any device.

root@FHD3:~# lsusb
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

Brian Zhou said:

how do you get Vbus for downstream port?

The downstream port is form VDD_5V.

Best regards

Kailyn

Hi Kailyn:

    Can customer check if vbus for doswnstream ports is on (5v).?

    Did they try to remove R363 on SMBUS/SS_suspend?

Regards

Brian

Hi Brian, 

Thank you very much for your reply. According to the customer feedback:

1: Remove R363

2. After Soc uboot, then TUSB8041 power up again.

He found that some boards are recognized, but some could recognize one of the downstream port ,while some could recognize two ports, the logs are different:

Recognized: Port 1: 0000.06a0 Unknown Speed power Rx.Detect

Unrecognized: Port 2: 0008.04a0 C_OC Unknown Speed Rx.Detect

The detailed logs are as following:

root@FHD3:~# lsusb -v

Bus 002 Device 002: ID 0451:8140 Texas Instruments, Inc. TUSB8041 4-Port Hub
Device Descriptor:
bLength 18
bDescriptorType 1
bcdUSB 3.00
bDeviceClass 9 Hub
bDeviceSubClass 0
bDeviceProtocol 3
bMaxPacketSize0 9
idVendor 0x0451 Texas Instruments, Inc.
idProduct 0x8140 TUSB8041 4-Port Hub
bcdDevice 1.00
iManufacturer 0
iProduct 0
iSerial 0
bNumConfigurations 1
Configuration Descriptor:
bLength 9
bDescriptorType 2
wTotalLength 0x001f
bNumInterfaces 1
bConfigurationValue 1
iConfiguration 0
bmAttributes 0xe0
Self Powered
Remote Wakeup
MaxPower 0mA
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 0
bAlternateSetting 0
bNumEndpoints 1
bInterfaceClass 9 Hub
bInterfaceSubClass 0
bInterfaceProtocol 0 Full speed (or root) hub
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x81 EP 1 IN
bmAttributes 19
Transfer Type Interrupt
Synch Type None
Usage Type Feedback
wMaxPacketSize 0x0002 1x 2 bytes
bInterval 8
bMaxBurst 0
Hub Descriptor:
bLength 12
bDescriptorType 42
nNbrPorts 4
wHubCharacteristic 0x0009
Per-port power switching
Per-port overcurrent protection
bPwrOn2PwrGood 50 * 2 milli seconds
bHubContrCurrent 0 milli Ampere
bHubDecLat 0.3 micro seconds
wHubDelay 3043 nano seconds
DeviceRemovable 0x00
Hub Port Status:
Port 1: 0000.06a0 Unknown Speed power Rx.Detect
Port 2: 0008.04a0 C_OC Unknown Speed Rx.Detect
Port 3: 0000.06a0 Unknown Speed power Rx.Detect
Port 4: 0000.06a0 Unknown Speed power Rx.Detect
Binary Object Store Descriptor:
bLength 5
bDescriptorType 15
wTotalLength 0x002a
bNumDeviceCaps 3
USB 2.0 Extension Device Capability:
bLength 7
bDescriptorType 16
bDevCapabilityType 2
bmAttributes 0x00000006
BESL Link Power Management (LPM) Supported
SuperSpeed USB Device Capability:
bLength 10
bDescriptorType 16
bDevCapabilityType 3
bmAttributes 0x00
wSpeedsSupported 0x000e
Device can operate at Full Speed (12Mbps)
Device can operate at High Speed (480Mbps)
Device can operate at SuperSpeed (5Gbps)
bFunctionalitySupport 1
Lowest fully-functional device speed is Full Speed (12Mbps)
bU1DevExitLat 10 micro seconds
bU2DevExitLat 2047 micro seconds
Container ID Device Capability:
bLength 20
bDescriptorType 16
bDevCapabilityType 4
bReserved 0
ContainerID {8200c002-4c80-0ae7-ab18-8fc2b6c9d000}
Device Status: 0x0001
Self Powered

Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Device Descriptor:
bLength 18
bDescriptorType 1
bcdUSB 3.00
bDeviceClass 9 Hub
bDeviceSubClass 0
bDeviceProtocol 3
bMaxPacketSize0 9
idVendor 0x1d6b Linux Foundation
idProduct 0x0003 3.0 root hub
bcdDevice 5.10
iManufacturer 3 Linux 5.10.0 xhci-hcd
iProduct 2 xHCI Host Controller
iSerial 1 xhci-hcd.0.auto
bNumConfigurations 1
Configuration Descriptor:
bLength 9
bDescriptorType 2
wTotalLength 0x001f
bNumInterfaces 1
bConfigurationValue 1
iConfiguration 0
bmAttributes 0xe0
Self Powered
Remote Wakeup
MaxPower 0mA
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 0
bAlternateSetting 0
bNumEndpoints 1
bInterfaceClass 9 Hub
bInterfaceSubClass 0
bInterfaceProtocol 0 Full speed (or root) hub
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x81 EP 1 IN
bmAttributes 3
Transfer Type Interrupt
Synch Type None
Usage Type Data
wMaxPacketSize 0x0004 1x 4 bytes
bInterval 12
bMaxBurst 0
Hub Descriptor:
bLength 12
bDescriptorType 42
nNbrPorts 1
wHubCharacteristic 0x0009
Per-port power switching
Per-port overcurrent protection
bPwrOn2PwrGood 50 * 2 milli seconds
bHubContrCurrent 0 milli Ampere
bHubDecLat 0.0 micro seconds
wHubDelay 0 nano seconds
DeviceRemovable 0x00
Hub Port Status:
Port 1: 0000.0203 5Gbps power U0 enable connect
Binary Object Store Descriptor:
bLength 5
bDescriptorType 15
wTotalLength 0x000f
bNumDeviceCaps 1
SuperSpeed USB Device Capability:
bLength 10
bDescriptorType 16
bDevCapabilityType 3
bmAttributes 0x02
Latency Tolerance Messages (LTM) Supported
wSpeedsSupported 0x0008
Device can operate at SuperSpeed (5Gbps)
bFunctionalitySupport 3
Lowest fully-functional device speed is SuperSpeed (5Gbps)
bU1DevExitLat 0 micro seconds
bU2DevExitLat 0 micro seconds
Device Status: 0x0001
Self Powered

Bus 001 Device 002: ID 0451:8142 Texas Instruments, Inc. TUSB8041 4-Port Hub
Device Descriptor:
bLength 18
bDescriptorType 1
bcdUSB 2.10
bDeviceClass 9 Hub
bDeviceSubClass 0
bDeviceProtocol 2 TT per port
bMaxPacketSize0 64
idVendor 0x0451 Texas Instruments, Inc.
idProduct 0x8142 TUSB8041 4-Port Hub
bcdDevice 1.00
iManufacturer 0
iProduct 0
iSerial 1 280A08591EA6
bNumConfigurations 1
Configuration Descriptor:
bLength 9
bDescriptorType 2
wTotalLength 0x0029
bNumInterfaces 1
bConfigurationValue 1
iConfiguration 0
bmAttributes 0xe0
Self Powered
Remote Wakeup
MaxPower 0mA
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 0
bAlternateSetting 0
bNumEndpoints 1
bInterfaceClass 9 Hub
bInterfaceSubClass 0
bInterfaceProtocol 1 Single TT
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x81 EP 1 IN
bmAttributes 3
Transfer Type Interrupt
Synch Type None
Usage Type Data
wMaxPacketSize 0x0001 1x 1 bytes
bInterval 12
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 0
bAlternateSetting 1
bNumEndpoints 1
bInterfaceClass 9 Hub
bInterfaceSubClass 0
bInterfaceProtocol 2 TT per port
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x81 EP 1 IN
bmAttributes 3
Transfer Type Interrupt
Synch Type None
Usage Type Data
wMaxPacketSize 0x0001 1x 1 bytes
bInterval 12
Hub Descriptor:
bLength 9
bDescriptorType 41
nNbrPorts 4
wHubCharacteristic 0x0009
Per-port power switching
Per-port overcurrent protection
TT think time 8 FS bits
bPwrOn2PwrGood 50 * 2 milli seconds
bHubContrCurrent 0 milli Ampere
DeviceRemovable 0x00
PortPwrCtrlMask 0xff
Hub Port Status:
Port 1: 0000.0100 power
Port 2: 0008.0000 C_OC
Port 3: 0000.0100 power
Port 4: 0000.0100 power
Binary Object Store Descriptor:
bLength 5
bDescriptorType 15
wTotalLength 0x002a
bNumDeviceCaps 3
USB 2.0 Extension Device Capability:
bLength 7
bDescriptorType 16
bDevCapabilityType 2
bmAttributes 0x00000006
BESL Link Power Management (LPM) Supported
SuperSpeed USB Device Capability:
bLength 10
bDescriptorType 16
bDevCapabilityType 3
bmAttributes 0x00
wSpeedsSupported 0x000e
Device can operate at Full Speed (12Mbps)
Device can operate at High Speed (480Mbps)
Device can operate at SuperSpeed (5Gbps)
bFunctionalitySupport 1
Lowest fully-functional device speed is Full Speed (12Mbps)
bU1DevExitLat 10 micro seconds
bU2DevExitLat 10 micro seconds
Container ID Device Capability:
bLength 20
bDescriptorType 16
bDevCapabilityType 4
bReserved 0
ContainerID {8200c002-4c80-0ae7-ab18-8fc2b6c9d000}
Device Status: 0x0001
Self Powered

Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Device Descriptor:
bLength 18
bDescriptorType 1
bcdUSB 2.00
bDeviceClass 9 Hub
bDeviceSubClass 0
bDeviceProtocol 1 Single TT
bMaxPacketSize0 64
idVendor 0x1d6b Linux Foundation
idProduct 0x0002 2.0 root hub
bcdDevice 5.10
iManufacturer 3 Linux 5.10.0 xhci-hcd
iProduct 2 xHCI Host Controller
iSerial 1 xhci-hcd.0.auto
bNumConfigurations 1
Configuration Descriptor:
bLength 9
bDescriptorType 2
wTotalLength 0x0019
bNumInterfaces 1
bConfigurationValue 1
iConfiguration 0
bmAttributes 0xe0
Self Powered
Remote Wakeup
MaxPower 0mA
Interface Descriptor:
bLength 9
bDescriptorType 4
bInterfaceNumber 0
bAlternateSetting 0
bNumEndpoints 1
bInterfaceClass 9 Hub
bInterfaceSubClass 0
bInterfaceProtocol 0 Full speed (or root) hub
iInterface 0
Endpoint Descriptor:
bLength 7
bDescriptorType 5
bEndpointAddress 0x81 EP 1 IN
bmAttributes 3
Transfer Type Interrupt
Synch Type None
Usage Type Data
wMaxPacketSize 0x0004 1x 4 bytes
bInterval 12
Hub Descriptor:
bLength 9
bDescriptorType 41
nNbrPorts 1
wHubCharacteristic 0x0009
Per-port power switching
Per-port overcurrent protection
TT think time 8 FS bits
bPwrOn2PwrGood 10 * 2 milli seconds
bHubContrCurrent 0 milli Ampere
DeviceRemovable 0x00
PortPwrCtrlMask 0xff
Hub Port Status:
Port 1: 0000.0503 highspeed power enable connect
Device Status: 0x0001
Self Powered

Best regards

Kailyn

Hi Kailyn:

    it looks hub TUSB8041 is recognized by host as 4 ports hub.

    What device were connected to downstream ports ? did they see VBus is on form downstream port?

    Maybe we can have a call to speed up debug.

Regards

Brian