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DP83826I: connect failed when the system power on

Minghao Yin
Prodigy 365 points
Part Number: DP83826I
Other Parts Discussed in Thread: F28385D

Hi Hillman,

Customer make a test about reapeating power on and off. The test environment is one PLC connect with 8 servos.The servos based on F28385D and DP83826.

Customer's test is power on the whole system and then wait for PLC connect with all the servos. If the connect is finished, the system will power off. Then thay will repeat this test for more than 10,000 times. 

Our device fail the test, but our competitor pass it. The more detial is in the email.

Could you help me about that?

Thanks a lot.