SN65HVD71: SN65HVD71DR

user6350528

Part Number: SN65HVD71

Could you please help us to see why the two screen prints are different? Is there any change, thank you
In addition, when we test the output again, we found no output, help to see what is the reason, how to test the output

10 months ago

0 Parker Dodson 10 months ago

TI__Mastermind 47357 points

Hi,

The one on the left without the TI logo looks to be fake - please go to the webpage on anti-counterfeit policy for next steps: https://www.ti.com/support-quality/quality-policies-procedures/anti-counterfeit.html

Best,

Parker Dodson

0 user6350528 10 months ago in reply to Parker Dodson

Expert 1370 points

We bought the one on the left directly from your home, there is no problem, could you please help to confirm why there is no logo, thank you

0 Eric Hackett 10 months ago in reply to user6350528

TI__Guru 72272 points

User,

Parker is out of office but will be back tomorrow and have a response for you.

Regards,

Eric Hackett

0 Parker Dodson 10 months ago in reply to user6350528

TI__Mastermind 47357 points

Hi,

That may be true and if it is then the anti-counterfeit process that I told you go through will be able to find a solution for you- but the marking is incorrect so I need you to follow the instructions on that page.

I cannot help anymore on this request - follow the link in the first response.

Best,

Parker Dodson

0 Mainsci Technology 9 months ago in reply to user6350528

Prodigy 43 points

it work but it not a TI product! maybe just a replacement!

0 Parker Dodson 9 months ago in reply to Mainsci Technology

TI__Mastermind 47357 points

Hi,

Do you have a question - I am not sure if I follow your post?

Best,

Parker Dodson

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SN65HVD71: SN65HVD71DR