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TCAN1051HGV: ACK ERROR

Part Number: TCAN1051HGV
Other Parts Discussed in Thread: TCAN1051

Hi 

Customers use 20 meters cable at 1MHZ,

2 NODE test OK

5 NODE found abnormality ACK ERROR waveform is as follows

Yellow is TX

Blue is RX

Red is CANH

Green is CANL

Is it a product problem?