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TUSB321: ID and dir pins not working

Part Number: TUSB321

Tool/software:

Hello E2E team

Its Lev from ELTA,

Working on my latest board in bring up state I'm encountering a problem with my on board USB connection,

It seems like the TUSB321 device is not working.

The following sets are being used:

                Set as DRP (nothing connected to the port pin)

                Set as medium current mode (499K P.U. res. On current_mode pin)

The first tested pins were ID and DIR

It seems like there is no change in the ID state (stuck at "1" – pulled up) when connecting a device, such as UFP

It seems like there is no change in the DIR state when changing the direction of a connected USB C device

 

The situation repeated on 2 different boards.

following is the USB conn. Schematics for ref.

 

Please advise.