Tool/software:
We recently had a few TFP401A devices fail in the field and returned the devices for TI FA.
The FA report came back with results that are not 'in line' the failure mode...
i.e. the FA report states that 2 pins were damaged (had EIPD) - yet these pins are very clearly 'no connect' in our implementation (and are outputs) - pins 55 & 66.
How could pins that are truly 'no connect' be damaged?
The failure we are seeing is related the HDMI/DVI inputs - so we are having a hard time understanding how 2 (unused) outputs could be causing the HDMI input failure?
(and there was no mention of HDMI pins being damaged)
The FA report is: QEM-CCR-2405-01403_FA_EO.pdf