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DS250DF230EVM: Opening SigCon Architect program does not work properly

ray xu
Prodigy 20 points
Part Number: DS250DF230EVM
Other Parts Discussed in Thread: DS250DF230

Tool/software:

Hello: Why can't I detect my DS250DF230EVM board when I open the SigCon Architect program and press auto detect?

The usb has already been  connected to the board.