Tool/software:
To whom it may concern.
Immediate priority needs to be given to the concern raised by our contract manufacturer, Creation Technologies, pertaining to MAX232E (5-V dual channel 250kbps RS-232 line driver/receiver with +/-9V output & +/-15-kV IEC-ESD protection). It appears that the parts made by your facility in Mexico are not performing the same way as the parts produced in the TI manufacturing facility in Malaysia. There is a discrepancy in the function for this component.
The components produced in Mexico are marked as follows :
TI4AAFKPM
MAX232EI
Note : This component does not have the Texas Instruments logo printed.
The components produced in Malaysia are marked as follows :
47AD4FKG4
MAX232EI
Note : This component has the Texas Instruments logo printed.
Please note the differences in the marking and confirm that the components from Mexico are not counterfeit. Also, please provide information about functional difference of the 2 components.
This request needs to be treated as a priority because this is currently affecting manufacturing at Communications and Power Industries.
There seems to be a difference in the impedance levels of the component made in Mexico since there is a need to hook-up additional unrequired connectors to be able to wake-up the RS-232 line driver/receiver. It seems as though the device made in Mexico is exhibiting a slower response than the one produced in Malaysia. Also, please let us know if TI has had any similar feedback from other Intergrators using the component from Mexico.
Also, please advise if there is a possibility of replacing the Mexico stock with the stock produced in Malaysia and whether this can be coordinated through TI directly.
Please prioritize this request and advise before the end of this week.
Your prompt help and feedback are greatly appreciated.
Thanks
Munir Ben Sabeur
Manufacturing Engineering
Power Electronics
SMP Division
Communications and Power Industries
Tel : 905-702-2222 ext 320
Email: munir.sabeur@cpii.com