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TUSB8020B: Technical Support - Zollner Electronics CR

Part Number: TUSB8020B

Tool/software:

Hello, Texas Support Team, 

Currently, we have a situation with this component: TUSB8020BIPHPR. SMT line reported me voids issues after reflow process. Please find enclosed image about it. Additionally, we have done solderability test and the component has a strange behavior, please see image as well. After that, we baked them for deleting any humidity, however, the results were not positive. 

The date code is: 2331 and lot code: 3455636PHI 

The idea is to understand, what happens here. I appreciate any feedback and support. 

If you have additional questions, please let me know. Voids issue on the thermal pad.pdf

Thanks,