LMH1228: Secure Resource Download Approval Pending for Four Days

James Hardin

Part Number: LMH1228

I requested several design files last week. I just changed jobs so the account is brand new. what is the secret to get approval for design resources for products?

4 months ago

0 J 4 months ago

TI__Mastermind 26771 points

Hi James,

What is your email and your company? Let me look into this now.

Best,
J

0 James Hardin 4 months ago

Prodigy 10 points

...

0 J 4 months ago in reply to James Hardin

TI__Mastermind 26771 points

Hi James,

I referred to the team who is responsible for the approval. Please let me know tomorrow if you do not get any response from the Secure Resource.

Best,
J

0 J 4 months ago in reply to J

TI__Mastermind 26771 points

Hi James,

I am told your request should be processed.

Best,

0 James Hardin 4 months ago in reply to J

Prodigy 10 points

I have what I need. for posterity sake, can you answer, was there something I could have done to make this process more seamless? I've seen a least one other post that with the same issue.

+1 J 4 months ago in reply to James Hardin

TI__Mastermind 26771 points

Hi James,

We apologize for the delay. It was not an issue on your end. We will discuss internally to improve the turnaround time for approval. Feel free to let us know via e2e if this occurs again in the future.

Best,

Interface

Interface forum

LMH1228: Secure Resource Download Approval Pending for Four Days