Part Number: DP83867IR
In our order # PO25001716 dated July 30th 2025, we've ordered 2500 pcs of P/N DP83867IRRGZR.
There are defected and have stains on the IC as can be seen in the attached pictures.
D/C 2547.
We need you to replace this quantity ASAP.
Thank you
Rafi Mandler
QA Manager
Hi Rafi,
For my understanding, what functional defect are you observing on these devices? As E2E is a technical support forum, I will approach this from a technical debugging standpoint.
Furthermore is there a local TI engineer assigned to your company? If you would like to initiate a product return, they should be able to assist. If not, I recommend navigating to TI's Customer returns FAQ and submitting a Customer Product Return:
Best,
Shane
