TUSB9261: TUSB9261 USB-connection problem

Part Number: TUSB9261

Hi,

I use TUSB9261 in a design where I have USB-A on my PCB board with TUSB9261 and connects to a PC with USB-C port.

When I connect the cable nothing happens on my board unfortunately.

However, if I connect my board with a USB-A to USB-A (2.0) connection to the PC, it works.

Do you have any clue why USB-C connection doesn't work? The USB-C port on PC can connect/communicate to other devices with the same USB A-C cable.

Best regards,

Andreas