TVS5200: Different Datasheet(TVS4000) in the TVS5200 folder

Shinichi Inoue

Guru 22501 points

Part Number: TVS5200
Other Parts Discussed in Thread: TVS4000

Dear Specislists,

There is a different datasheet(TVS4000) in the product folder of TVS5200.

Could you please send a datasheet and set the TVS5200 datasheet.

www.ti.com/.../tvs5200

I am going to share the customer, could you please take care as soon as possible.

I appreciate your great help in advance.

Best regards,

Shinichi

1 month ago

0 Bryan Rodriguez de San Miguel 1 month ago

TI__Expert 7050 points

Hi Shinichi,

I do not see a different datasheet in the TVS5200 product page, can you please check again? link

Best,

Bryan

0 Shinichi Inoue 1 month ago

Guru 22501 points

Hi Bryan,

Thank you for your reply.

...

Here are the results of my verification:

In the TVS5200 product folder, clicking the links for the "TVS5200 52V Flat-Clamp Surge Protection Device" datasheet and PDF brings up the datasheet for the TVS4000 instead.

The TVS5200 datasheet appears only when viewing the HTML version.

Could you please check if you get the same result?

If the TVS4000 datasheet appears, please correct the issue.

I appreciate your great help and cooperation.

Best regards,

Shinichi

0 Shinichi Inoue 1 month ago in reply to Shinichi Inoue

Guru 22501 points

My comment refers to this specific screen.
Just for clarification.

Shinichi

0 Bryan Rodriguez de San Miguel 1 month ago in reply to Shinichi Inoue

TI__Expert 7050 points

Hi Shinichi,

I still cannot see this happening. Can you please clear your history and cache? This can sometimes be the problem. If not, let me know and I will share DS with you.

Best,

Bryan

0 Shinichi Inoue 1 month ago in reply to Bryan Rodriguez de San Miguel

Guru 22501 points

Hi Bryan,

I attached the URLs in the product folder, could you please confirm?

TVS5200 52V Flat-Clamp Surge Protection Device datasheet

PDF

https://www.ti.com/lit/gpn/tvs5200

HTML

https://www.ti.com/document-viewer/tvs5200/datasheet

I mentioned before, only HTML version can see TVS5200 datasheet.

I appreciate your great help and cooperation.

Best regards,

Shinichi

0 Bryan Rodriguez de San Miguel 1 month ago in reply to Shinichi Inoue

TI__Expert 7050 points

Hi Shinichi,

I opened all the links that you shared, and I do not see a TVS4000 DS. Where are you located? Maybe the version you are seeing is different.

Best,

Bryan

0 Shinichi Inoue 1 month ago in reply to Bryan Rodriguez de San Miguel

Guru 22501 points

Hi Bryan,

Thank you for your reply.

Today I confirmed with the URL of TVS5200 product folder below, the situation remains the same.

Only HTML version is able to obtain TVS5200 datasheet.

https://www.ti.com/product/TVS5200?keyMatch=TVS5200&tisearch=universal_search&usecase=GPN

Could you please confirm and solve the issue?

I appreciate your great help and cooperation.

Best regards,

Shinichi

+1 Bryan Rodriguez de San Miguel 1 month ago in reply to Shinichi Inoue

TI__Expert 7050 points

Hi Shinichi,

I have submitted a request for this to get fixed. It looks like the problem happens when opened from a mobile phone.

I will let you know once I found a resolution.

Best,

Byran

+1 Bryan Rodriguez de San Miguel 1 month ago in reply to Bryan Rodriguez de San Miguel

TI__Expert 7050 points

Hi Shinichi,

Can you please check if you can see DS now? I got confirmation from team that it got fixed.

Best,

Bryan

0 Shinichi Inoue 1 month ago in reply to Bryan Rodriguez de San Miguel

Guru 22501 points

Hi Bryan,

Thank you for your reply.

I confirmed that I could obtain the TVS5200 datasheet in the product folder.

I appreciate your great help and cooperation.

Best regards,

Shinichi.

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TVS5200: Different Datasheet(TVS4000) in the TVS5200 folder