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TUSB1310A "PHY_STATUS" problem

I am trying to operate with TUSB1310A for USB SuperSpeed device.

I have tried to solve PIPE initial operation problem with many changes, but still have same problems.

I checked the power sequence and strap option pin, and there is no issue.

About strap option, if I change the ISO_START (ULPI_DATA7) to 1, the PCLK is hold to low.

When I change the REFCLKSEL1/0 (ULPI_DATA5/4) value, the PCLK frequecy is changed.

So I think the strap option input works well.

In sum, the problem is as following.

1. the "PHY_STATUS" always holds low value although the "POWER_DOWN1/0" change. (2->0, 0->3,3->0...)

    and although the "RX_ELECIDLE" is low.

2. the "PCLK" is always running with 250Mhz frequency although "POWER_DOWN" is 2'h3.

3. the ULPI interface works well at USB high/full-speed. just the PIPE interface is not working.

Please tell me any suggestion to solve this problem.

Best Regards,