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SN75DP139 Failure Question

Hi,

I can not understand the phenomenon of failure I, the analysis result content of TI.

According to TI result, the failure by Electrical Overstress (EOS) damage in the ESD of pin13(OUT_D4+).

I wants to know the relation between failure phenomenon and EOS damage in the ESD of pin13(OUT_D4+).

- My problem description:     Output is not carried out for the signal of OUT_D1+/OUT_D1-(22,23pin),     OUT_D2+/OUT_D2-(19,20pin),     and an image is not displayed.

- Failure Analysis results by TI :     The failure of caused by EOS damage in the ESD of pin13(Out_D4+)

- My question :     How do you regard the causation of problem pin#(22,23 and 19,20) and EOS damage pin13(OUT_D4+)? 

Best regards