We are using a NEW (out of the ESD bag) TCA8418E-EVM with an MSP-340G22553 LaunchPAD module.
The EVM is being handled at an approved ESD workstation.
Both the LaunchPAD & the EVM are configured per TI's setup procedure.
After properly configuring the devices for use with the USB port, and "flashing" the module, the GUI software is activated. The GUI screen for the "keypad" evaluation loads properly, and the keypad buttons are being displayed properly on the screen until the #3 button (Col3/Row1) is pressed. At that point the GUI locks up and the keypad scan no longer functions when any other buttons are pressed.
Has anyone else experienced this before?
Any suggestions?