Hi all,
My customer us 12V/3A input througn PPHV path. Their final PCB have a problem in 12V application:
1. When using V1.5 FW, their VBus can't output 12V. It drop to 0V after 5V. But if we setup the current as 0.5A/200% OVP, it will work.
2. When using V1.7 FW, Vbus can output 12V/3A correctly.
3. When using TI's dock reference design board, it works correctly by using V1.5 and V1.7 FW.
Customer can't use V1.7 FW because they're required to support chromebook... Is anyone have idea about the question? Any external HW setting might cause the issue? I monitor the PPHV 12V input and it's fine in cc communication period and no voltage drop is found...
Thanks for your kindly help.
Gary Teng