Dear sir,
My customer use TPS65986 in their dock product as Power source. They just upgrate their FW from FW1.5 (special version for PDO event timing) to FW1.76 and upgrate their board with 5V3A, 12V3A, 20V2A PD setting. They test 10 new boards. 3 failed on TPS65982 EVM communication (20V condition). 3 failed on Mac connection and 4 is good until 2 days test. Those failed IC has short (burned out) condition found on pads near PP5V and PP5V is short to GND. Is there any FW setting will cause IC burned out on PD communication? I attached my setting for 65986. Maybe you can review it and see anything wrong. Thanks for your kindly help.
Best regards,
Gary Teng