Hi Team
We put all our USB hubs that we use thru internal WHQL testing. The U3H414E(project name) passed all tests except supporting U1/U2 sleep in USB3 mode and 9.21 L1 sleep for USB2 mode. Do you know if your hub was designed this way on purpose?
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Hi Team
We put all our USB hubs that we use thru internal WHQL testing. The U3H414E(project name) passed all tests except supporting U1/U2 sleep in USB3 mode and 9.21 L1 sleep for USB2 mode. Do you know if your hub was designed this way on purpose?
Hello Kerr,
Could you please send us more details about environment they are using? as well the how is this connected on the platform.
Please don't share sensitive customer information through E2E, for this you can open a helpme ticket.
Regards,
Roberto