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TUSB8041 unstable connection

Other Parts Discussed in Thread: TUSB8041

Hello Team , 

Please help me resolve the issue below 

my customer VNL is using the part TUSB8041  

They are seeing a connection established on the computer monitor screen only for a couple of seconds and then it disconnects automatically 

And this cycle of connect and disconnect continues 

Please ping me offline , i can share the schematics and further details about this project 

Thank you so much for al your support 

Regards 

Shreenidhi