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TUSB8041 issue with LINUX

Other Parts Discussed in Thread: TUSB8041

Hello Team 

My customer VNL is seeing this issue with the part TUSB8041

The part is showing some erratic behavior with Linux operating system 

Can you please help me debug this issue

They are saying
the Broad which they are  using for testing SMBUSz pin is tied to 3.3V .

With WINDOWS 8/WINDOWS 10 it is  working fine and with Linux OS the connect / disconnect behavior is being observed