Team,
I have installed USB3CV_Releasex64_2.1.2.1 tool to test USB BILLBOARDING TEST and faced an error message that "A device was not found" even when the connected TPS65982 is recognized on the device manager.
Billboard Tests - Passed - 2017-01-09 15-42-10.html
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<TITLE>Billboard Tests - 2017-01-09 15-42-10</TITLE>
<META name='Suite-Name' content='Billboard Tests.cvtests' />
<META name='Suite-Revision' content='8519' />
<META name='Suite-Revision-Date' content='2015-12-22 10:15:20 -0800 (Tue, 22 Dec 2015)' />
<META name='Test-Version' content='CVExe.exe ver 2.6.1.0' />
<META name='Test-Version' content='CommonToCVAndCVSettings.dll ver 2.6.1.0' />
<META name='Test-Version' content='CommandVerifierLog.dll ver 2.6.1.0' />
<META name='Test-Version' content='TSMFCGuiDialogHelperDLL.dll ver 2.6.1.0' />
<META name='Test-Version' content='TestUtilities.dll ver 2.6.1.0' />
<META name='Test-Version' content='TestSuiteEngine.dll ver 2.6.1.0' />
<META name='Test-Version' content='xhci_DevIOCTL.dll ver 2.1.2.1' />
<META name='Test-Version' content='xhci_TestServices.dll ver 2.1.2.1' />
<META name='Test-Version' content='USBUtilities.dll ver 1.4.5.1' />
<META name='Test-Version' content='StackSwitcher.dll ver 1.4.5.1' />
<META name='Test-Version' content='xhci_USBCommandVerifier.dll ver 2.1.2.1' />
<META name='Test-Version' content='xhci_Billboard.dll ver 2.1.2.1' />
<META name='Host-Controller' content='VID=8086,PID=9CB1' />
<META name='Suite-Result' content='PASS' />
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<STRONG>TEST SUITE: </STRONG> Billboard Tests.cvtests<BR>
<STRONG>REVISION: </STRONG> 8519<BR>
<STRONG>REVISION DATE: </STRONG> 2015-12-22 10:15:20 -0800 (Tue, 22 Dec 2015)<BR>
<STRONG>OPERATING SYSTEM: </STRONG> Windows 7 Professional (Build 7601.19110.amd64fre.win7sp1_gdr.151230-0600) - Service Pack 1.0<BR>
<STRONG>WORKSTATION: </STRONG> MININT-PTED0FR<BR>
<STRONG>DATE: </STRONG> Monday, January 09, 2017<BR>
<STRONG>TIME: </STRONG> 03:42:14 PM<BR>
<STRONG>OPERATOR: </STRONG> Administrator<BR>
<STRONG>TEST ID NUMBER (TID): </STRONG> 0<BR>
<STRONG>TEST-BED: </STRONG> 0<BR>
<STRONG>ROOM NUMBER: </STRONG> 0<BR>
<STRONG>NUMBER OF TESTS: </STRONG> 0<BR>
<STRONG>LOG NAME: </STRONG> Billboard Tests - 2017-01-09 15-42-10<BR>
<STRONG>RESULT: </STRONG> passed<BR>
<HR>
</DIV>
<BR><BR>
<DIV id='suite-output'>
<DIV id='test-header'>Initialize Test Suite</DIV>
<DIV class='test-details'>
<DIV><DIV class='label'>INFO</DIV><DIV class='content'>Test log initialized.</DIV></DIV>
<DIV><DIV class='label'>INFO</DIV><DIV class='content'>Log Level: Normal</DIV></DIV>
<DIV><DIV class='label'>INFO</DIV><DIV class='content'>User Input module initialized</DIV></DIV>
<DIV><DIV class='label'>INFO</DIV><DIV class='content'>Windows 7 Professional (Build 7601.19110.amd64fre.win7sp1_gdr.151230-0600)</DIV></DIV>
<DIV><DIV class='label'>INFO</DIV><DIV class='content'>Service Pack 1.0</DIV></DIV>
<DIV style='color:#00005F'><DIV class='label'>INFO</DIV><DIV class='content'>CVExe.exe ver 2.6.1.0</DIV></DIV>
<DIV style='color:#00005F'><DIV class='label'>INFO</DIV><DIV class='content'>CommonToCVAndCVSettings.dll ver 2.6.1.0</DIV></DIV>
<DIV style='color:#00005F'><DIV class='label'>INFO</DIV><DIV class='content'>CommandVerifierLog.dll ver 2.6.1.0</DIV></DIV>
<DIV style='color:#00005F'><DIV class='label'>INFO</DIV><DIV class='content'>TSMFCGuiDialogHelperDLL.dll ver 2.6.1.0</DIV></DIV>
<DIV style='color:#00005F'><DIV class='label'>INFO</DIV><DIV class='content'>TestUtilities.dll ver 2.6.1.0</DIV></DIV>
<DIV style='color:#00005F'><DIV class='label'>INFO</DIV><DIV class='content'>TestSuiteEngine.dll ver 2.6.1.0</DIV></DIV>
<DIV style='color:#00005F'><DIV class='label'>INFO</DIV><DIV class='content'>xhci_DevIOCTL.dll ver 2.1.2.1</DIV></DIV>
<DIV style='color:#00005F'><DIV class='label'>INFO</DIV><DIV class='content'>xhci_TestServices.dll ver 2.1.2.1</DIV></DIV>
<DIV style='color:#00005F'><DIV class='label'>INFO</DIV><DIV class='content'>USBUtilities.dll ver 1.4.5.1</DIV></DIV>
<DIV style='color:#00005F'><DIV class='label'>INFO</DIV><DIV class='content'>StackSwitcher.dll ver 1.4.5.1</DIV></DIV>
<DIV style='color:#00005F'><DIV class='label'>INFO</DIV><DIV class='content'>xhci_USBCommandVerifier.dll ver 2.1.2.1</DIV></DIV>
<DIV style='color:#00005F'><DIV class='label'>INFO</DIV><DIV class='content'>xhci_Billboard.dll ver 2.1.2.1</DIV></DIV>
<DIV class='err_log'><DIV class='label'>ERROR</DIV><DIV class='content'>A device was not found.
Check that device is plugged into correct port.</DIV></DIV>
<DIV class='err_log'><DIV class='label'>ABORT</DIV><DIV class='content'>Couldn't initialize common subsystems.</DIV></DIV>
<DIV class='err_log'><DIV class='label'>FAIL</DIV><DIV class='content'>Function CVCommon_InitializeTestSuite did not succeed. Return value = 0x80000000</DIV></DIV>
</DIV>
<DIV id='test-header'>Summary</DIV>
<DIV class='test-details'>
<DIV style='font-weight: bold;font-style:italic;color:#007F00'><DIV class='label'>INFO</DIV><DIV class='content'>Summary Log Counts [ Fails (0); Aborts (0); Warnings (0) ]</DIV></DIV>
</DIV>
</DIV>
</BODY></HTML>
I have attached the test report as well. can you help me to resolve this and let me test?
Thanks,
Andrew
