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TPS65983: TPS65983 authentication failed

Kai Hsiao
Guru 12675 points
Part Number: TPS65983


Dear Sir 

When I update the latest TPS65983 GUI ,I meet below issue 

Do you have any idea about this issue ??

PD firmware version is 3.61 ==> authentication failed (TPS65983 PC side App ver. 2.12)

PD firmware ver. 3.17 (older version) ==> authentication Pass

Thanks 

  • 0
    TI__Intellectual 1010 points

    The error messages appear to be from an Intel tool "DeviceFWUTool". You will have to ask Intel why the tool is showing this error. After the TI device firmware image is created by the TI config tool, everything goes through Intel tools. We have no known problems with the TI firmware portion.