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Starterware/TPS65986EVM: TPS65986EVM enumerates as TPS65982

Part Number: TPS65986EVM
Other Parts Discussed in Thread: TPS65982

Tool/software: Starterware

We are trying to use the TPS65986 Evaluation Module hooked up to one of our devices, but are running into some problems.  We have USB D+ / D- hooked up to our existing device from the eval module, and wanted to communicate with as a USB device / UFP through the eval's type C connector.

We are using the eval module configuration in section  5.3.3.8 of http://www.ti.com/lit/ug/slvuaf8c/slvuaf8c.pdf . We see our device enumerate for ~1 second, but then it is replaced by the TPS65982 USB device.

 

A few questions:

- Any ideas on why this would be?

- Are we using the right configuration?  

- We just have D+, D- & a ground wire hooked up between the eval module and our device.  Anything else we'd need to connect?

- Is there any special FW that needs to be flashed, or should it work right out of the box?

Thanks,

Josh

We are trying to use the TPS65986 Evaluation Module hooked up to one of our devices, but running into some problems.  We have USB D+ / D- hooked up to our existing device from the eval module, and wanted to communicate with as a USB device / UFP through the eval's type C connector.
 
We are using the eval module configuration in section  5.3.3.8 of http://www.ti.com/lit/ug/slvuaf8c/slvuaf8c.pdf . We see our device enumerate for ~1 second, but then it is replaced by the TPS65982 USB device.
 
A few questions:
- Any ideas on why this would be?
- Are we using the right configuration?  
- We just have D+, D- & a ground wire hooked up between the eval module and our device.  Anything else we'd need to connect?
- Is there any special FW that needs to be flashed, or should it work right out of the box?