TUSB9261: TUSB9261 can be recognize by BIOS?

kyt

Expert 2355 points

Part Number: TUSB9261

Hi,

In case of connecting USB port with TUSB9261, the BIOS can be recognize recording media?

If the BIOS cannot recognize, it need remove USB cable when boot OS?

Now bin files is TUSB926x_FW_v1.05_SATA_NO_POLARITY_SWAP.hex

Actually in my condition , when connecting with TUSB9261, OS cannot boot.

Best regards,

kyt

over 8 years ago

0 Roberto Diaz over 8 years ago

TI__Genius 11255 points

Hello Kyt,

Yes, the TUSB9261 can be detected by BIOS, please note that some BIOS try to boot from Removable devices before the HDD, provably this must be just a BIOS configuration,

What error are you getting when the OS cannot boot?

Regards,

Roberto

0 kyt over 8 years ago in reply to Roberto Diaz

Expert 2355 points

Hi Roberto,

Thank you for your quick reply.

Now we checked error message.

Also, I have an additional question.

What is correct naming when display [Boot]－［Boot option］of BIOS menu?

I appreciate your support.

best regards,

kyt

0 kyt over 8 years ago in reply to kyt

Expert 2355 points

Hi Roberto,

Do you have any update?

best regards,
kyt

0 kyt over 8 years ago in reply to Roberto Diaz

Expert 2355 points

Hi Robert,

See attached file:

ERROR 8803: PEI_DXE_CORE_NOT_FOUND

This message shows before boot OS(Windows).

And customer system is connecting 16pcs of TUSB9261 through USB hub.

This update is just information.

So, they doesn't clarify the problem yet.

Regards,

kyt

0 Roberto Diaz over 8 years ago in reply to kyt

TI__Genius 11255 points

Hello Kyt,

Sorry for the delay, could you please explain a little more the test set-up? the customer have the Operating System isntalled on the HDD connected to the TUSB9261? or the TUSB9261 are only connected to HDD without operating system?

Can you send to us a capture of the BIOS boot order?

Regards, Roberto

0 Roberto Diaz over 8 years ago in reply to Roberto Diaz

TI__Genius 11255 points

Hello Kyt,

Do you still having the problem? can you provide the request information?

Regards, Roberto

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TUSB9261: TUSB9261 can be recognize by BIOS?