TUSB9261: No SW Heartbeat

Joel Brown

Prodigy 250 points

Part Number: TUSB9261

The LED connected to PWM1 for SW Heartbeat is solid on instead of blinking.

What could cause this?

over 8 years ago

0 Roberto Diaz over 8 years ago

TI__Genius 11255 points

Hello Joel,

Could you please vitrify if you have a firmware burned on it? if you the firmware is not present you will se a Boot loader instance on te device manager.

Regards,

Roberto

0 Joel Brown over 8 years ago in reply to Roberto Diaz

Prodigy 250 points

No it does not have firmware, just the bootloader.
When I try to program the firmware it fails.

0 Roberto Diaz over 8 years ago in reply to Joel Brown

TI__Genius 11255 points

Could you please send the error message that you are getting during the burn process? is this failing in our Evaluation board or its on your design?

Regards, Roberto

0 Joel Brown over 8 years ago in reply to Roberto Diaz

Prodigy 250 points

It is on our design. Most boards work but some do not.
I don't see an error message. I am using TUSB926x Flash Burner.
It just says Failed at the bottom of the window.

0 Roberto Diaz over 8 years ago in reply to Joel Brown

TI__Genius 11255 points

Hello Joel,

Could you please send us your schematic and layout files to take a look on them?

Regards,
Roberto.

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TUSB9261: No SW Heartbeat