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TUSB9261: Do we have any materials about TUSB9261's each pin to ground resistance?

Part Number: TUSB9261

Hi,

As described in the title, do we have such materials? On customer's end equipment, the host cannot recognize TUSB9261, and the chances is only 1/1000( on 1000 end equipment only 1 can not be recognized, and the FA report shows nothing is wrong with this device ), so customer's  SQE wants to do some test in order to identify the cause, right now,  they assume for the abnormal devices there may be some different pin to ground resistance. Do we have such information about the pin to ground resistance?

Thanks。