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DP83867IR: unstable linkup

Guru 15520 points
Part Number: DP83867IR

Hi,

My customer are using TI Giga Ether PHY and have a question.

They are using 2 DP83867IR and connecting each other via RJ45.
When auto-negotiation(by bootstrap), the link up is unstable.
Mostly it will linkup but sometimes it doesn't linkup.

When it doesn't linkup, they setup the software reset from DP83867 register
as a workaround and it will linkup.
We dont' know why it will linkup if software reset been issued.
Is it easier to establish linkup by doing the software reset operation?
Or is it by chance?

best regards,
g.f.