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Original question:

TUSB3410: EEPROM Burner

TUSB3410: EEPROM Burner use

Jim Carlson
Intellectual 580 points
Part Number: TUSB3410

I thought I was out of the woods with the TUS3410 EEPROM Burner, but I cannot get past a particular step. I am using a Windows 10 machine, and have tried this on a Windows 7 machine. I have installed the software and driver provided on the TUSB3410 web page served up by TI. This includes the driver [sllc428a.zip] and EEPROM Burner [sllc443b.zip]. After rebooting pc, I connect up my design [which has a blank 128K PROM and TUSB3410]. The users guide indicates the TUSB3410 should enumerate as a HID device. On my PC it enumerates as a Serial Port. 

My first question. Should I not have installed the driver "TI_WDF_USBUART_SINGLE_DRIVER_V6.7.2.0_WHQL.exe"? Is this why it enumerates as a serial port.

How do I get it to register as a HID device?

  • 0
    TI__Expert 4325 points
    Jim,

    Windows will automatically load the UART driver for COM port if it is installed. You must open the device manager, select the TUSB3410 serial port device and right-click to "Update driver software...". Switch the driver to the TUSB3410_EEPROM Burner driver. If you cannot see this in the list of available drivers, you can browse to it manually. It should be at "C:\Program Files (x86)\Texas Instruments Inc\TUSB3x10 EEPROM Burner\Aploader"

    Regards,
    Brian
  • 0 in reply to Brian Quach
    Intellectual 580 points

    Precisely, It loads the UART driver for the COM port, but the EEPROM PROM Burner software is expecting it to enumerate as a HID device. On Page 5, Figure 4 of the manual [SLLU205-June 2014 Users Guide TUSB3x10 EEPROM Burner] It shows the Device Manager which has it enumerated as a HID Device. This IS REQUIRED to be able to use the software to program the Serial PROM. 

    If the UART driver is installed, this has it  enumerate as a COM port instead and the EEPROM Burner software DOES NOT WORK.

    I need to be able to use the EEPROM Burner Software to program the serial prom so I want to remove the UART driver. I have tried to uninstall removing source, but that did not work. The only way I have been successful in getting this to work is to find a fresh machine and install only the Burner Software. I need to be able to use it on the original machine so how do I get it to enumerate back as a HID device?

  • 0 in reply to Jim Carlson
    TI__Guru 64326 points
    Jim,

    Following the steps that Brian Quach and updating the driver software, should remove the UART driver and cause the device to enumerate as a HID device. Is this not what you saw after following these steps?
  • 0 in reply to Malik Barton57
    TI__Guru 64326 points
    Jim,

    Is there anymore support needed for the issue you are having? If so please reply with any updates so that we may assist you further.