ISO1540: TI representative help regarding ISO1540QDRQ1 failure (cracks/chip-outs)

Hi Mohamed,

Sorry to hear you are experiencing issues. I have contacted a couple of engineers in our Apps and quality teams to help you with this quickly.

Is it okay for us to reach out to you at the email address you used to register for my.ti.com?
We can then support you either online or also through phone/email.

The results and discussion can then be summarized here later for the benefit of the online community.

Regards,
Abhi Aarey

Hi Abhi,
You can contact me via email.

Mohamed

Hi Mohamed,

Thank you.

Our Apps Engineer wrote to you earlier . Our Quality Team is also involved.
At your convenience, if you can please share more details over email please (schematics, symptoms etc.), then we will be glad to help you address this.

Regards,
Abhi

Hi Mohamed,

Thank you and your colleagues for joining the call today and for discussing the 8D report provided by our Quality team(s).I will intentionally leave this thread open for the next week or two to see if any actionable new information comes to light.

Our teams will continue to be on standby to provide quick support as needed. I will reach out to you directly and align before closing or updating the status of  this online thread.

Regards,

Abhi